FAQ

WELCOME!

This site allows you to perform System Updates via USB, for applicable vehicles.
A USB drive formatted FAT32 with at least 8 GB of free space is required.
See FAQ for instructions to apply system updates and owner’s manual for additional information.

A data file from your vehicle is required to perform a System Update via USB.
In your vehicle, insert USB drive into the USB data port.
Go to your vehicle select “System Updates”.
Follow onscreen instructions.

Once you have the vehicle’s data file continue with the “Check for Updates” button below.
Check for Updates Report Upload

Search for software updates

The vehicle is up-to-date

Download software updates

Click the Select button below to find the vehicle data file on the USB drive.
  • Locate the honda or rb folder on the USB Drive.
  • Select the file named update_by_usb or update_by_usb.json.
Then click the Upload button.
NOTE:
  • It may take up to 10 minutes to check for updates.
  • DO NOT click back, reload, or close the browser.
  • DO NOT remove the USB drive from the computer during file transfer.
VIN :
Click the Download button to save the software update to your computer. No software updates are available at this time.
  • Software name
    Change points
    File size
File size

How to apply software updates

[Update Steps]

If download does not start automatically, please Click Here to download manually.

1. Copy the downloaded file into the folder created by the vehicle on your USB drive. For more information refer to FAQ.
2. Return to your vehicle and insert the USB drive into the USB data port. Refer to owner’s manual if required.
3. From the vehicle’s Display Audio screen, select “System Updates”. Choose USB update method.
4. Follow the provided instructions.
5. When update is complete upload your report.

Invalid file type

Corrupt file

Connection failure

No updates

Selected file type is not supported.
Ensure the file extension is .json.
Example file name: update_by_usb.json
Selected file contains corrupt information.
Please obtain new file from vehicle.
Error accessing server
Please retry later.
If error continues, contact your dealer.
No updates are available at this time.

FAQ

Software Updating Overview FAQs

What is System Updates?
How does System Updates benefit customers?
How do I perform System Updates via Wireless?
Can a hacker connect to the vehicle through the WiFi connection?

Software Updating Using USB FAQs

When do I need to update using a USB drive?
How do I apply software updates via USB?
How do I prepare my USB drive?
What is FAT32?
What if my USB drive is not FAT32?
Where is my update file?
Why do I need to upload a report?

Additional Support

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